Whatever your computer is doing — or refusing to do — this is the right trail. Pick the path that sounds like your situation.
Computers are my bread and butter. Desktops and laptops, Windows and Apple, printers that claim to be offline, files you thought were gone — I fix them patiently, explain everything in plain English, and never talk you into something you don't need.
Describing the problem is free — and so is the quote.
Just tell me what's going on — describing it is free, and I'll point you the right way.