Remote Desktop Setup Guide

Let us help you safely and easily. We'll guide you step-by-step.

1
Welcome
2
Choose Software
3
Installation
4
Connect
5
During Session
6
Complete

Welcome! We're Here to Help

Your Safety & Control

  • ✓ You are in complete control at all times
  • ✓ You can end the session instantly whenever you want
  • ✓ Support cannot reconnect without your permission
  • ✓ All software we recommend is trusted and free
  • ✓ You'll see everything happening on your screen

What is Remote Desktop?

Remote desktop software lets our support team see your screen and help you fix issues, just like if we were sitting next to you. You'll watch everything happening in real-time.

This setup takes about 3-5 minutes