I fix printers properly, and I don't consider it beneath me. Most techs won't say that.
The printer that says "offline" when it plainly isn't. The one that falls off the Wi-Fi every week. Streaks, jams, mystery error codes, and scan-to-computer that stopped scanning. I set printers up right — once — so they stop being a daily argument.
Describing the problem is free — and so is the quote.
Just tell me what's going on — describing it is free, and I'll point you the right way.