Every rate I charge is on this page. Quotes are confirmed in writing before any work begins, and nothing gets added to your bill that you did not agree to.
New rates take effect August 15, 2026
Parts costs are up, and consultation has been unbilled for far too long. I wrote out exactly why — and what is not changing.
In-person tech support at your home or office. Diagnosis, repair, setup, networking, and the honest answer about what your equipment actually needs.
On-site diagnosis, repair, setup, and support.
1-hour minimum
Includes: Travel within the local service area, on-site diagnosis, and a clear plan before any work starts
For clients referred by an existing customer — referrals are how this business grows, and they are rewarded.
First visit for a brand-new client; every hour after is the standard rate. Waived for referred clients.
Required to book a first appointment; applied in full to your first invoice.
Cancellations inside 24 hours, or nobody home. An existing deposit may be applied to this.
Surcharge for work outside normal business hours, when scheduled by request.
Advice, second opinions, buying guidance, and troubleshooting by phone, email, or text. This is the work — the 30 years of knowing which question to ask — so it is billed like the work.
Expert advice by phone, email, or text.
15-minute minimum ($25)
Includes: Billed in 15-minute increments, 15-minute minimum. Credited in full toward any service you book within 14 days.
Always free. Telling you what a defined job costs is not consulting — solving the problem is.
Secure remote-desktop sessions — software setup, cleanup, malware removal, and training, without anyone driving anywhere.
Remote desktop and online assistance.
1-hour minimum
Includes: A secure session you control and can end at any time; the connection is torn down when we finish
Surcharge for sessions scheduled outside normal business hours.
Bench diagnostics on a machine you bring to me. You get the actual findings in writing — including when the honest answer is that the repair is not worth your money.
Clear, obvious faults — no power, will not boot, known hardware failure.
Includes: Issue identification, failed-part isolation, standard hardware testing, and a written diagnostic report
Intermittent problems, random crashes, performance issues, unclear symptoms.
Includes: Everything in Basic, plus extended testing, memory and drive health, thermal analysis, and software-conflict isolation
Component-level failures, liquid damage, complex multi-fault machines.
Includes: Everything in Mid-Level, plus component-level and motherboard testing, power-delivery analysis, firmware diagnostics, and a data-recovery assessment
On-location, multi-camera video recording. Billed at the videography rate — this is a separate service from on-site tech support and is not included in it.
Multi-camera recording for shows and events.
2-hour minimum ($450)
Includes: A 10-minute edit of your choice (song segments or as requested) + 2 revisions
Beyond the included 10-minute edit; billed as Media Work & Labor.
In-studio or remote podcast recording. For remote sessions, network connection and audio quality are not guaranteed.
Podcast recording (in-studio or remote).
1-hour minimum
Includes: 1-hour recording minimum, multi-track capture
Editing billed as Media Work & Labor.
All audio/video editing and media labor. Note: labor time is NOT the final output length — editing routinely takes much longer than the finished runtime.
Audio/video editing and general media labor.
1-hour minimum
Includes: 2 revisions included; additional revisions billed at the same rate
A custom static website — designed, built, secured, and hosted for you. A simpler, friendlier alternative to DIY site builders.
One-time design & build of your custom static site.
Includes: Custom static website (up to 3 pages, each with up to 3 content sections ~100 words each), your content & images, contact section, navigation & footer, mobile-friendly design, free SSL, and up to 3 design revisions.
Hosting, free SSL, daily backups, uptime monitoring, and 1 content update per month.
Everything in Basic, plus up to 4 updates/month, a visitor dashboard, and a monthly performance email.
Everything in Plus, plus up to 10 priority updates/month and an analytics dashboard.
Optional, where available — your own domain, managed for you with free SSL. Existing domains connected free.
One-time design fee (not monthly). Adds one page of up to 3 content sections.
For changes beyond your plan's monthly updates.
Optional, when you need it live today.
Dynamic sites, web apps, e-commerce, integrations, or anything beyond a 3-page static site.
Scoped to your requirements.
Includes: Scoped and quoted per project — the written quote is free
| Service | Previous | New |
|---|---|---|
| On-site house call | $75/hr | $125/hr |
| Referred-client on-site rate | — | $110/hr |
| Consultation & phone support | unbilled | $100/hr (15-min min) |
| Remote assistance | $55/hr | $95/hr |
| Shop diagnostics | $60 / $75 / $120 | $95 / $135 / $195 |
| On-location videography | $150/hr | $225/hr |
| Podcast recording | $150/hr | $200/hr |
| Media editing & labor | $55/hr | $95/hr |
| Static site launch build | $50 intro | $399 |
| Care plans (monthly) | $25 / $45 / $79 | $35 / $65 / $99 |
| New-client deposit | $20 | $50 |
| Late cancellation / no-show | $20 | $75 |
| Military & veteran discount | 25% off | 25% off — unchanged |
Work quoted or in progress before August 15, 2026 is honored at the old rate, and current care-plan clients keep their monthly price for twelve months. Here is the full explanation.
No. Scheduling, questions about what I do, and written quotes and estimates are always free. What is billed is the actual work — advice, troubleshooting, diagnosis, second opinions — whether it happens at your desk or over the phone.
No. Book work within 14 days of a consultation and that consultation fee comes straight off your invoice. Hire me and the advice effectively cost you nothing.
It is honored. Anything quoted or in progress before the effective date is billed at the old rate. Current website care-plan clients keep their monthly price for twelve months.
They are different services with different equipment and different rates. On-location recording is billed at the videography rate — it is never billed at the on-site tech rate.
No, and this one causes the most confusion. Recording, editing, and production routinely take many hours to produce a few minutes of finished runtime. Labor time is billed, not output length.
Never. No commissions, no quotas, no padded recommendations. If your machine is not worth repairing, I will tell you so and lose the job. That is the whole point of hiring an independent.
Tell me what is going on and you will get a written quote at no charge — along with an honest answer about whether the work is even worth doing.
Or email sidthetech@gmail.com. Rates last updated July 27, 2026 and are subject to change.